Category Archives: eBay tips

Improve your eBay images


Depending on which survey or report you read, higher quality images in your eBay listings increase sales somewhere between 3% and 10%

We are not sure of the exact percentage but we know it can make a big difference.

Aswell as increasing sales it also decreases questions and customer returns as buyers can see exactly what they are buying.

With this in mind we have been encouraging our clients to invest in some decent photo equipment and one of the first to do so sent us this image of their new tent and lights.



As you can see here – the images produced are much easier to view and show exactly what to expect.

If you want help with your eBay listings please dont hesitate to get in touch.



eBay UK Defect report tool now available

We have recently been working with a number of our clients to identify why they are getting defects and they have found it hard to identify which transactions have been a problem from the defect report.

To help with this we have developed a tool that opens the correct sales record once you enter the Item and Transaction ID’s of multiple item listings.

As this is such a big help we have decided to make it available to everyone for FREE

Click here to use it

Thinking about opening an eBay shop?

There is no evidence to support Napoleon had psychic powers but when he stated that England was “a nation of shopkeepers” the internet and specifically eBay didn’t exist.  He may well have been right all those years ago but never has that statement been truer than it is today.  There are currently over 400,000 shops on eBay UK with 70,000 of them being highly lucrative businesses.

This means that eBay shopkeepers are in the same competitive commercial marketplace, if not more so, than traditional retail shop owners.  A common misapprehension among those wanting to open an eBay shop is that it is infinitely easier to open and run a shop online than in a traditional retail shop environment.

Watch out for competitor eBay shops
It is certainly more economically viable with few overheads and since there are now over 40 million shoppers buying online in the UK alone, there is a wealth of potential customers.  However, don’t imagine that you can open a shop without knowing quite a lot about the product you are selling.

Unless you have a unique product you will most certainly encounter seasoned competitors with eBay shops that have been established for quite some time.  They will have lots of positive feedback and as a new shopkeeper you will have none until you make your first sale.

Great business opportunity
Running an eBay shop is one of the best business opportunities that exists in the UK today.  Business owners who have their own dedicated websites also sell on eBay because eBay attracts enormous traffic.  More than £3 billion goods are sold and purchased every year in Britain so the potential is awe inspiring but only if you get it right.

That means knowing your product, selling quality goods at highly competitive prices, getting excellent feedback and promoting your eBay shop in the same way as you would market any other type of business.

Consultancy and eBay training
Considering that your overheads will always be much lower than selling through traditional retail outlets you can afford to invest a little in eBay Training and Consultancy.  With eBay training you can learn how to:

  • Choose the right products, whether new or used
  • Research pricing
  • Keep your accounts in order
  • Set up your payment method
  • Market your eBay shop
  • Make your business profitable

These are just a few of the things you can learn from expert eBay Training.  Or you may want to set up a shop and have someone else run it for you.  Learn how you can do that by clicking here eBay Sales Service

4 tips to successfully sell on eBay

Have you ever wondered why some eBay sellers are more successful than others? It’s not necessarily that their products are better or cheaper than yours.  And it isn’t that they have automatically understood the way that eBay works.  Some of them have spent hours studying the help section of eBay and others have invested in eBay training to make their online business the best it can be.  Here are 4 tips to help you succeed

Spy on your competitors
One of the great things about eBay is that you can view the price an item has been sold for and the description that competitors have created for their items. To view enter the item in an eBay search and tick the ‘completed items’ box on the grey bar. The item didn’t sell if it is marked red.

If you see an identical item that you are selling click on “Have one to sell? Sell it yourself” and the main details will automatically be completed for you.  However, you shouldn’t copy the descriptions of items verbatim or steal your competitors’ photos since the seller could sue you for infringement of copyright.

Common jargon on eBay
Professional eBay sellers use abbreviations and short forms to describe and sell their items. These are great if you want to keep within the character limit of your titles.  Don’t use too many of them though because new eBay users might not understand them. Here are some of the most common eBay jargon terms:

  • BN:      Brand new
  • BNWT: Brand new with tags
  • BNIB:   Brand new in box
  • BIN:      Buy it now
  • VGC:    Very good condition

Item descriptions
Ensure that your description of items matches what you would like to know if you were considering purchasing it yourself.  Brand name, whether the item is new or used, the model number, dimensions, colour, size and anything specific about the item are all things that should you should include in your comprehensive description.

The most important thing to consider when writing your description is that it should be accurate to the last detail.  If the item is not “like new” don’t describe it as such because that is the best way to attract bad feedback. In addition the buyer will claim their money back.

Spell check your work and particularly the title because statistics show that listings that have errors in spelling sell for less.

If you need eBay training or any help with your eBay selling you know where we are!

Mobile commerce (not garlic bread) is the future

eBay logo

Well not just the future but also the present!

As I keep banging on about – eBay is a market leader in mobile commerce, it predicted that it would do $10 billion in mobile transactions in 2012 (a 100% increase over 2011) and smashed that by doing $13 billion.

Now eBay have revised its targets for 2013 up to $20 billion!

So remember to ensure your listings look good on mobile as it’s a huge growth area.

Have a read of this great article on Mobile news to find out more

Kabbage online retailer finance launches in the UK


Kabbage, Inc., the leading online provider of working capital for small businesses, announced today that it has launched in the UK, expanding to its first market outside the United States.

Since opening two years ago, Kabbage has quickly become the fastest-growing small business finance company, extending more advances to small businesses than any other provider of working capital. Its unique funding platform leverages dozens of data sources to determine real-time business performance, and delivers funding to small businesses within seven minutes of applying online. Kabbage’s breakthrough data platform has earned the company top industry accolades including most recently being named one of Fast Company’s Most Innovative Companies and winning first place at VentureBeat’s CloudBeat Innovation Showdown 2012.

“Kabbage is deeply passionate about making funding easy and accessible to all small businesses in order to enable growth,” said Rob Frohwein, Kabbage Co-Founder and CEO. “The UK is Europe’s largest ecommerce market but small businesses there face the same challenge that American businesses face — banks are hesitant to lend the capital so desperately needed. Given the size and demand of the UK market, it was the natural destination for our first launch overseas. We’re tremendously excited to begin providing UK businesses with access to our simple, flexible funding platform in order to fuel their growth.”

For more information, please visit

About Kabbage, Inc.: Kabbage, Inc., headquartered in Atlanta, has pioneered the first financial services data and technology platform to provide funding to small businesses in fewer than 7 minutes. Kabbage leverages data generated through business activity such as online sales, shipping, and dozens of other sources to understand performance and deliver fast, flexible funding in real time. Kabbage is venture funded and backed by Thomvest Ventures, Mohr Davidow Ventures, BlueRun Ventures, the UPS Strategic Enterprise Fund, with additional investors including: Ron Conway’s SV Angel, David Bonderman, founder of TPG Capital, Warren Stephens, CEO of Stephens Inc., Western Technology Investment, H. Barton Asset Management, and TriplePoint Ventures. For more information, please visit or and follow the company on Facebook and Twitter.


eBay sales niche – Trampoline Replacement Parts

One of the common questions I get asked is- “What should I sell on eBay?”

Whilst its hard to answer this down to the actual product, its easy to give a steer towards niches that may be of interest.

Why not consider replacement parts as a niche to go into?

My thinking was that over the last few summers alsmost every houshold that I know of with Kids have bought a trampoline.

Now after a bit of use these things get worn out and they either get thrown away or if the owner has any sense they get repaired.

But is this a niche that can make money I hear you ask. Well my research shows that in September 2012 there was over £18,000 worth of sales for replacement trampoline parts on so there is a healthy market there.

Have a look at whats live on eBay here

List it and they will come – There is always a buyer for everything! Sold by Bayagent – Pushchair

Heres a Mamas & Papas 03 Series Pushchair and Car seat and Raincover set that bayagent has just sold for a client.

Nothing unusual there until you find out we have had it listed since December 2011.

We wouldn’t normally sit on an item that long but we where after a good price for the seller and it folded up so well it wasnt causing problems in our storage.

We might have taken a few months (OK, OK, nearly a year) but we got the price the seller was after £49.99 instead of the £30 we kept getting offered.

This was achieved by listing it using the buy it now best offer format which as we have an eBay shop only costs us 10p per month listing fee.

Have a look at the listing here 

Support Charity by selling on eBay

Did you know that you can donate money to charity whilst selling on eBay?

eBay for charity allows you to donate a percentage of your sale price to charity so you can do good whilst selling.

A bonus to this is that eBay will refund the same percentage of your insertion and sale fees.

So if you donate 100% of your sale price eBay will credit you with 100% of your insertion and sale fees, if you donate 50% they will credit 50% etc

To find out more about the scheme click here